At Dr. Berrettini's Mendocino Minerals, we take pride in our high-quality cosmetics. Each product is created with meticulous care and clean ingredients to ensure the best results for our customers.

Due to the Nature of Our Business:
- As a small business, we are unable to offer refunds. All sales are final.
- We do offer exchanges for unopened products within 14 days of purchase. The customer is responsible for the cost of shipping the unopened product back to us. Additionally, a small restocking fee of $5 will apply to cover handling and shipping materials.
- This policy helps us maintain our high standards and continue offering our unique products.

To Ensure Your Satisfaction:
- We currently offer samples of our foundations and are in the process of expanding this to the rest of our product line. This allows you to test the product's compatibility with your skin before committing to a full-sized purchase. If you would like a sample of a product that is not yet available on our website, please email us at Orders@MendocinoMinerals.com, and we will do our best to accommodate your request for a minimal fee.
- Our website provides detailed product descriptions and ingredient lists to help you make informed decisions.

Exceptions:
- In the unlikely event that you receive a damaged or incorrect product, please contact our customer service within 14 days of receiving your order. We will promptly address the issue.

Contact Us:
If you have any questions or need further assistance, please reach out to our friendly customer service team via email at Orders@MendocinoMinerals.com. We are here to help and ensure you have a positive experience with our products.

We offer flat rate shipping of $5 on most orders. Sample orders under $10 qualify for reduced shipping of $3.50. Orders over $75 qualify for free shipping. This applies to the order total before tax.

We offer local pickup for your convenience. You can choose the local pickup option at checkout and reserve a time, generally within 24 hours of order processing, to pick up your order. If there are any issues with the time you selected, we will promptly email you to reschedule.

Pickup Location:
19811 Celeri Lane, Fort Bragg, CA
You can find the location on Google Maps. After opening the map, please click on the “Directions” button and enter your starting point to get detailed driving directions.

Pickup Instructions:
Your order will be placed in the blue container next to the orange traffic cone at the above address.

If you have any trouble finding the location or other concerns, please do not hesitate to text us at 707-972-1704.

Do you offer samples of your products?
Yes, we currently offer samples of our foundations for $2 each. This allows you to test the product's compatibility with your skin before committing to a full-sized purchase. We are in the process of expanding our sample offerings to include more products from our line.

How can I request a sample of a product not available online?
If a sample of a specific product is not yet available on our website, please email us at Orders@MendocinoMinerals.com. We will do our best to accommodate your request at a minimal fee.

Is there a cost associated with samples?
Yes, foundation samples are available for $2 each. This fee helps us cover some of the expenses associated with producing these samples.

Can I get a refund or exchange if a sample doesn't work for me?
While we offer samples to help you make informed decisions, all sales are final, including samples. We do not offer refunds or exchanges for samples. However, our detailed product descriptions and ingredient lists are available on our website to help guide your choices.

You can find Mendocino Minerals products both online and at the following location:

• Bloom
• Address: 45040 Albion St., Mendocino, CA 95460
• Phone: (707) 937-2171
• Website: bloommendo.com
• Email: danielle@bloommendo.com

For wholesale inquiries, please contact us at Info@MendocinoMinerals.com. We look forward to discussing potential partnerships with you.