Refund policy
Return Policy for Dr. Berrettini's Mendocino Minerals
At Dr. Berrettini's Mendocino Minerals, we take pride in our high-quality cosmetics. Each product is created with meticulous care and clean ingredients to ensure the best results for our customers.
Due to the Nature of Our Business:
- As a small business, we are unable to offer refunds. All sales are final.
- We do offer exchanges for unopened products within 14 days of purchase. The customer is responsible for the cost of shipping the unopened product back to us. Additionally, a small restocking fee of $5 will apply to cover handling and shipping materials.
- This policy helps us maintain our high standards and continue offering our unique products.
To Ensure Your Satisfaction:
- We currently offer samples of our foundations and we are in the process of expanding this to the rest of our product line. This allows you to test the product's compatibility with your skin before committing to a full-sized purchase.
- Our website provides detailed product descriptions and ingredient lists to help you make informed decisions.
Exceptions:
- In the unlikely event that you receive a damaged or incorrect product, please contact our customer service within 14 days of receiving your order. We will promptly address the issue.
Contact Us: If you have any questions or need further assistance, please reach out to our friendly customer service team via email at Orders@MendoMinerals.com. We are here to help and ensure you have a positive experience with our products.